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Hotel · Hanoi · Ha Noi Municipality

Charming Moon Hotel

A 3-star stay in Hoan Kiem, an 8-minute walk from Temple of the Jade Mountain.

  • Walk to Temple of the Jade Mountain in 8 minutes
  • Free Wi-Fi throughout the property
  • 24-hour reception and security
8.7 Great 238 reviews Booking.com 8.7 · 238 reviews

About

Charming Moon Hotel

Charming Moon Hotel sits on Dinh Liet street in Hanoi's Hoan Kiem district, surrounded by Vietnamese craft shops and casual bars. The Temple of the Jade Mountain is an 8-minute walk away, and the area is filled with pho, banh mi, and coffee spots that guests consistently praise.

The hotel runs a 24-hour reception with express check-in/out, VIP check-in, and a currency exchange on site. Rooms include climate control, mini-bars, and soundproofing, while practical extras like laundry, luggage storage, and a paid airport shuttle are handled by a staff that earns some of the highest ratings across the property.

  • No smoking on site
  • Wi-Fi
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Staff go out of their way — Guests repeatedly mention the team arranging taxis, tours, laundry, and luggage storage, often above and beyond.
  • Unbeatable Old Quarter location — The hotel sits among craft shops, bars, and some of Hanoi's most-loved pho and banh mi spots, with the Temple of the Jade Mountain an 8-minute walk away.
  • Strong showers and comfortable rooms — Several reviewers call out great water pressure, spacious rooms, and comfortable beds — a simple but valued comfort.
  • Practical on-site services — From currency exchange and a cash machine to laundry, dry cleaning, and a paid airport shuttle, the hotel covers traveller essentials.
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Worth weighing

4 to weigh
  • Room rating is the lowest category — At 8.4, rooms score below service and staff — though reviews still describe them as spacious and clean.
  • No pets allowed — The property does not accommodate pets, so travellers with animals will need to look elsewhere.
  • No on-site parking mentioned — Parking isn't listed in the amenities or policies, which may matter if you plan to drive in the Old Quarter.
  • Check-in window ends at midnight — Check-in is from 14:00 to 23:59 — if you arrive after midnight, you'll need to arrange late arrival with the hotel.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Double Room

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

King Room

  • 1 King-size bed

Deluxe Double Room

  • 2 Single beds or 1 Double bed

Deluxe Triple Room

  • Sleeping arrangements for 3 persons

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • Express check-in/out
  • VIP check-in/out
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Paid airport shuttle

In-room comfort

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities
  • Parquet floor

Safety & security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

On-site conveniences

  • Currency exchange
  • Cash machine
  • Barber shop
  • Lift
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 238 reviews

Guest-rated 8.7/10 from 238 reviews

Booking.com · 8.7 · 238 reviews
8.7Verified guest

“This hotel is worth its three stars – we had everything we needed in the family double, including a kettle, mini fridge, and climate control. Free Wi-Fi was fast and reliable.”

8.7Verified guest

“Breakfast offered a wide variety of goodies, and the location couldn't be better – you can walk to everything.”

8.7Verified guest

“Wonderful stay. The location was fantastic, right near delicious pho, banh mi, coffee, and pastries. Exploring Hoan Kiem was a delight, and the thoughtful touches in the double room – kettle and fridge – were appreciated. Staff were extremely friendly and helpful.”

8.7Verified guest

“The friendly, helpful staff promptly assisted with every request, and the location made it easy to reach major attractions, local food, and the airport.”

8.7Verified guest

“Fantastic location surrounded by food, bars, and close to both the Old Quarter and the airport.”

8.7Verified guest

“The room was very clean and the location was right in the city center. Just a short distance from great pho, attractions, and this charming spot.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Temple of the Jade Mountain: An 8-minute walk from the hotel, this historic temple sits on an islet in Hoan Kiem Lake and is one of Hanoi's most visited sites.

Old Quarter: Guests say the hotel is close to the Old Quarter's attractions, food stalls, and bars — easy to explore on foot.

Local eats: Pho, banh mi, coffee, and pastries are right outside the door, with reviewers praising the variety nearby.

Dinh Liet 10F, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Is breakfast included?

The input does not specify whether breakfast is included, but several reviews mention a wide selection of breakfast options on site.

Can I bring my pet?

No, pets are not allowed at the hotel.

Does the hotel offer airport transfer?

Yes, the hotel provides a paid airport shuttle. Guests also mention staff arranging taxis and transfers.

Is Wi-Fi available?

Yes, Wi-Fi is provided throughout the property at no extra charge, and several reviewers note it is fast and free.

Does the hotel have parking?

No parking is listed in the amenities or policies, so it's best to check with the hotel directly if you're driving.

Nearby

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8.2

Nam Hai Hotel

Guest-rated 8.2/10 — among the top stays in Hanoi.

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The bottom line

Charming Moon Hotel earns its strong overall rating through a prime Old Quarter location, genuinely helpful staff, and comfortable rooms that deliver on the basics. It's a solid, no-surprises choice for travellers who want to be in the middle of Hanoi's food and culture without paying for extras they won't use.

8.7A dependable base for exploring Hoan Kiem on foot.

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